SPA ETIQUETTE
Okay, so some rules are not meant to be broken! Here are the guidelines.
We arrive early: We will be arriving atleast 30 minutes to an hour early to set up for your spa experience. This will give you the opportunity to relax, and let us do the work. Your guests arriving late is a definite no-no as it will cost you treatment time and will get the party off on a bad foot.
The gizmos gotta go: That twinge of anxiety will immediately be followed by relief when you turn off those pagers, cell phones, PDAs and any other device used to communicate or organize your life.
Communicate with your spa technician: Do disclose a current or old injury or physical condition to your spa technician and express your preferences to touch, music, aromas or other options. They're there for you and their goal is to provide you with your perfect experience.
Cancellation Policy
Cancellations for spa parties and all other appointments must be made 72 hours prior to your appointment, otherwise you will be charged 1/2 price.
All deposits and payments are non-refundable, however your deposit(s) can be used for another event within 3 months from the cancellation date.
Travel
Travel is Complimentary. If you are more than 30 minutes from our Toledo spa/office, minimal charges may apply for EACH spa professional who is present.
Gratuities
If you are pleased with the services you have received, it is customary to give a 15% to 20% gratuity to your Spa Technician. For parties of 8 or more a 15% gratuity is added to your total bill.
Please have your spa area (home/office/hotel/etc) clutter free prior to our arrival to assist with creating your relaxing spa environment. We can not move furniture for you.
Daily Hours (except major holidays)
10am – 10pm 7 days a week
DISCLAIMER: ANY AND ALL Damages to any part of your event location(s), the contents within the location, to the participants or the particpants clothing are not the financial responsibility of Essential Energy.
**Prices subject to change without notice. All services are for entertainment purposes only.
